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TERMS OF SERVICE

By commissioning me, you are stating that you have read and agreed to these terms.

Basic ToS:

  1. I will start on the commission once I have received full payment.

  2. All payments are to be made in USD.

  3. Please do not send money until I have confirmed the details of the commission with you.

  4. Commissioner can re-upload the completed commissioned image with credits given to myself in the form of a link to any of my social media platforms (MUST be a link).

  5. Artwork cannot be used commercially or claimed as your own.

  6. Refunds are given based on how much work is done. Read below for clarification.

In Depth ToS:

 

SECTION I. IMAGE COPYRIGHT
 

  1. I, the artist, retain full and exclusive rights to the original artwork. The client may not claim it as their own or use it for anything other than personal use.

  2. All commissioned artwork is for noncommercial purpose only. Redistribution of my artwork for use in printed merchandise or as promotion of goods, services or social media pages is prohibited.

  3. Conditions for Reposting

    • The client has my permission to repost the artwork wherever they would like, as long as proper credit is given (a link back to any of my social media pages) and my watermark/signature remains intact and unaltered.

  4. Prohibited Actions

    • Altering my artwork in any way without asking for permission beforehand, with the exception of cropping/resizing the image for an icon or other use.

    • Use my artwork as references for your own, whether tracing or re-purposing parts of the image.

    • Claiming the artwork as your own.

  5. If any of these terms are broken, you will be privately blacklisted from commissioning me in the future and reported to the relevant social media site(s).

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SECTION II. PAYMENT INFORMATION

 

  1. I accept payment in USD only. All USD payments will be taken via Paypal only.

  2. You will be given 24 hours to pay after a quote is given. Non-payment within 24 hours will result in the commission being cancelled. Any progress done will be repurposed for my own future artworks.

  3. It is the commissioner's responsibility to tell me when the payment has been sent. Sometimes a payment will not fall through and I won't know about it. If you fail to tell me that you've sent the payment within 24 hours - and I know I absolutely haven't received the payment - then the 24 hour payment term applies to you.

  4. Refund Policy

    • If the commission is cancelled (by me or the client) before work has started, then the client will receive a full refund.

    • If the client cancels the commission during progress, the amount refunded will be on a case-by-case basis and up to the artist’s discretion. Rough basis for refunds as follows:

      • Sketch: 90%

      • Line: 50%

      • Completed, or almost completed artworks: 0%

    • The artist reserves the right to cancel a commission at anytime, for any reason, and without explanation.

    • If I cancel the commission due to my inability to complete it at any state, a full refund will be given.

 

SECTION III. CONTACT AND COMMUNICATION

 

  1. Discussion of Commissions can be conducted via DM on Instagram or Twitter, or email at downtheburroww@gmail.com.

  2. Visual Reference Guidelines

    • The commissioner must provide at least one clear and concise visual reference; please supplement the visual reference with any important information I may need to know to correctly draw the character.

    • If you link to a gallery of your character’s artwork, I cannot promise your design will be done with 100% accuracy. Design interpretations may be inconsistent between images and lessen my ability to accurately draw your character. Shading on potential pieces will also play a part in this.

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SECTION V. WORKFLOW PROCESS

 

  1. I work best when given some artistic freedom to create an image based on the characters you provide. I am happy to match a scene or pose that you have in mind, but please allow and expect some variation.

  2. Estimated date to completion. If there are any delays in completion of a commission, I will personally notify the customer.

    • Completion of most commissions are generally estimated to take no more than roughly 1 to 4 weeks.

  3. Works in Progress (WIPS). Certain commission types may or may not include a sketch approval stage. I will send any WIPs to the commissioner via DMs or email. Progress will be paused until the sketch is confirmed.

  4. Revisions and edits. Any major changes or revisions must be made at the sketch approval stage; this includes any significant changes to a character’s pose or body shape, or redrawing parts of the image.

    • After the sketch has been approved, no major edits or changes will be made. If the commissioner requests additional edits after the approved sketch, a price for the edits may be discussed.

    • If I, the artist, make any errors in the character design, accessories, or any other visual elements specified in the provided visual references, I will make these edits at no additional cost.

  5. If you do not want me to post your commission online, you must inform me when placing your order.

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Credits go to PRINXE PERIER for this TOS template and terms.

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